Services offered by the MSO-ED Hub

The services of MSO-ED Hub have been designed as a support process led by expert professionals from the platform to identify the best way to solve each challenge. For each request submitted to the hub, and under the confidentiality agreements that have been established, the services have four main phases:

Pre-diagnosis. The Demand Committee carries out a preliminary analysis to assess the feasibility of approaching through MSO-ED technologies. This first phase is mainly aimed at entities with less maturity in the use of MSO-ED technologies. In the case of mature entities in the use of these technologies, the next phase is addressed directly.

Diagnosis. In this phase, a team of experts, led by the Demand Committee, will carry out a detailed analysis of the demand. Their conclusions are incorporated into the diagnostic report that will be delivered to the requesting entity.

  • Achievable goals.
  • Proposed lines of work.
  • Deadlines.
  • MSO-ED methodologies to be applied.
  • Types of services to be provided.
  • Expected TRL range.

Once the diagnostic report has been received, the requesting entity must select which of the proposed lines of work it is interested in addressing solve its challenge. Once the lines have been selected, the requesting entity will receive one or more complete proposals related to the chosen lines from the Hub providers.

  • The work team and their previous experience.
  • The type of service according to the hub’s portfolio.
  • The type of work to be delivered.
  • Objectives.
  • State of the art.
  • MSO-ED methodologies to be used.
  • Type of hardware/software required.
  • Necessary meetings of the work team with the requesting entity and the main data to be provided by it.
  • Proposal execution time. Milestones and list of deliverables.
  • KPI and TRL.
  • Budget.
  • Future work.

Implementation of the service. Once the requesting entity chooses which proposals it wants to address, these will be implemented by the work team in one of the following modalities of Hub portfolio:

  • Academia-Industry Connection Services.
    • Technology transfer workshops to explore demands-solutions in more depth.
    • Proofs of concept tests to test methodologies in the form of pilot projects.
    • Master’s theses or industrial doctorates.
    • Specific training for company staff and use cases.
  • Advanced collaboration services.
    • Technology transfer contracts between the Hub service provider and the requesting entity.
    • Competitive national and international R&D&I projects in which the requesting entity and the provider collaborate.

Monitoring of the process and quality control that will be carried out transversally during the 3 previous phases. Confidentiality, traceability and transparency are guaranteed throughout the process, both for the providers and for the requesting entity.

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